Nord VPN Review

NordVPN, founded in 2012, provides privacy and security services all over the world. The NordVPN has been widely recognized by internet users of all levels of expertise for its market longevity and extra-powerful security features.

Ease of Use

Downloading the client is a straightforward process, with the website offering a version for all major operating systems. Once it’s downloaded you may log into the client, where you select a location from a list of 52 countries and connect to one of its servers. Under the client’s “Settings” tab, you can implement features like Smart Play and the Process Kill list.

The VPN offers connectivity on up to six devices, for use with iPhone, iPad, Android, router, and Windows mobile.

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VPN Location

As of 2016, NordVPN offers servers in Austria, France, the U.S., the U.K., Spain, the Netherlands, Italy, South Africa, Romania, Brazil, Poland, Australia, Sweden, Hong Kong, Switzerland, Russia, Lithuania, Canada, Singapore, and Germany. According to their website, you can expect the best bandwidth when you connect to the server closest to you.

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Price

Nord offers a 1-month plan for $11.95 monthly, a 6-month plan for $7.00 monthly, and 1-year plan for $5.75 per month. In comparison with other VPN subscriptions, the pricing offers a fair spread of options, with the 1-year plan offering the greatest value. Nord also offers a referral service that provides the initial user, and the referred user, 20 percent off the purchase price of a subscription.

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Privacy

NordVPN offers some important, and even unique, features and technologies to ensure the privacy of your browsing and sensitive information. They provide SSL-based 2048-bit encryption on all servers, and double data encryption on select servers. The double data encryption feature encrypts your information over two different nodes before it reaches the internet. According to their website, NordVPN is currently the only VPN on the market that offers this technology.

security

 

The “Process Kill LIst” feature lets you select which applications should be automatically shut-down in the event of a dropped VPN connection, protecting sensitive data that might otherwise be exposed. NordVPN also promises not to log your browsing information for any reason. For a full list of NordVPN features, see their table, linked here.

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Speed

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The VPN speed, especially on its “Ultra Fast” servers, lives up to the company’s claim to “lightning speed” service. NordVPN speeds vary from country to country, but they offer servers in the US, UK, and Canada with a feature called “Ultra Fast TV,” designed specifically for uninterrupted loading and streaming of video content.

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Customer support

customer-supportNordVPN offers email, phone, and live support. I contacted live support, where an auto response was provided, letting me know they were experiencing delays in customer service and assured they would be right with me. It also notified me that there was one person ahead of me in line.

Just moments later, an agent helped me with my issue. When I messaged him about 30 minutes later with a question about the “Smart Play” feature for streaming Netflix, he responded quickly with advice about enabling the feature and flushing my DNS.

I followed his instructions, and then restarted my computer. When I came back on, Netflix still wouldn’t play, so I contacted customer service again. This time, a separate agent suggested two specific US servers to connect to.

After doing so, Netflix played, and the speed as excellent. I found both customer service agents professional, knowledgeable, and fast in their replies to my questions.

 

Try out Nord VPN today

9.4 Total Score
Great choice

With impressive speed, ease of use, and quick and helpful live support, NordVPN is a good, no-nonsense choice for VPN newbies.

Ease of use
9.5
Speed
7
Price
8.5
PROS
CONS
  • Speed
  • Improvements needed for Android
Amanda Layman

Amanda has been writing professionally since 2010, after graduating Drury University with a BA in writing. She has a great background in technical writing for cloud computing solutions for Amazon, VMware, and Rackspace.

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